My personal goal and mission is to eradicate the negative stereotypes of Black-Owned Businesses. My goal is to work with the 2.1 million registered Black-Owned Online and Brick-and-Mortar companies. In addition, create customized solutions on customer service, customer relationship, and build team member relationships. Lastly, teach the importance of women customers, the #1 consumer.
I feel and believe that there is a “New Generation of the Black Wall Street”.
My goal is to get inside the “trenches” with you and guide you along until you become efficient in serving your customers and team members.
TC Total Wellness Business Boutique…
5-Star Female Customer Experience is a part of our Boutique Consulting Firm that provides Consulting Solutions in Customer Experience Management Programs to Black-Owned Online & Brick-and-Mortar Businesses.
We provide solutions for:
- Customer Service
- Signature Program on Customer Experience
- Team Members Expectation and Experience
- The Blueprint for a Concierge Team
- How to Effectively Profile Customers
- How to Effectively Survey Customers
- Private Consultations
- 5-Star Female Customer Experience Signature Workbook
- 5-Star Female Customer Experience Signature on Audio
- More Services and Kits Coming Soon!